Privacy Policy

1. Introduction

This Privacy Policy governs the collection, use, and disclosure of personal information by NAUNIHAL SON'S VENTURES TECHNOLOGIES PRIVATE LIMITED ("NSVPL", "Company", "we", "us"), a company incorporated under the Companies Act, 2013, having its registered office in India.

This Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and adheres to the principles of the Digital Personal Data Protection (DPDP) Act, 2023.

2. Consent

By accessing our website (www.nsvpl.in) or using our services, you expressly consent to the collection, storage, processing, and sharing of your information as described in this Policy. If you do not agree, please do not use our services. You have the right to withdraw your consent at any time by writing to the Grievance Officer, subject to legal and contractual obligations.

3. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, PAN card (for TDS compliance), and bank account details (for affiliate payouts).
• Non-Personal Information: Device ID, IP address, browser type, operating system, and usage data.
• Cookies & Tracking: We use cookies to improve user experience and analyze traffic. You can control cookie preferences through your browser settings.

4. Purpose of Data Collection

Your data is processed for the specific purposes of:

• Order fulfillment and delivery of products.
• Processing affiliate commissions and reward payouts.
• Compliance with Indian tax laws (TDS deduction under Income Tax Act, 1961).
• Fraud detection and prevention.
• Customer support and dispute resolution.

5. Disclosure and Sharing of Information

We do not sell your personal data. We may share your information with:

• Service Providers: Logistics partners, payment gateways, and IT service providers bound by confidentiality agreements.
• Legal Obligations: Law enforcement agencies, courts, or government bodies if required by law (e.g., for tax audits or cybercrime investigations).

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal/statutory requirements (e.g., tax records must be maintained for 8 years). Upon expiry of the retention period, data is securely deleted or anonymized.

7. Rewarding & Affiliate Data

For users participating in our Affiliate or Reward Programs:
We collect additional data strictly for commission calculation and payout processing. This data is subject to regular audits to prevent fraud. Note: Reward points are promotional and have no cash value until validly redeemed or paid out as per our Affiliate Policy.

8. Security Practices

We implement reasonable security practices and procedures as mandated by the IT Act, 2000, including encryption (SSL) and strict access controls, to protect your data. However, no digital transmission is completely secure, and you acknowledge this risk.

9. User Rights

You have the right to:

• Access and review your personal data.
• Correct or update inaccurate information.
• Request deletion of your data (Right to be Forgotten), subject to mandatory legal retention.

10. Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000 and Rules made thereunder, the contact details of the Grievance Officer are provided below:

11. Jurisdiction

Any privacy-related disputes shall be subject to the exclusive jurisdiction of the courts in Mathura, Uttar Pradesh, India.