OutFit

Refund Policy

  1. We offer 7 days hassle-free returns from the date of delivery and a further 5-7 days for the returned product(s) to reach us.
  2. Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.
  3. Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND/ BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.
  4. Please note that we do not solve customer queries on WhatsApp.
  5. You can get in touch with us about any issues at our customer support portal or drop us a line at (company email )and we will be happy to help. For a faster response, send us a message on Instagram @company email You can also reach us on (phone no ). All queries will be solved between Monday-Saturday, 10am-6pm. All pending queries will be solved on priority the next day.
  6. Shipping Charges are Non-Refundable.
  7. Cancellations will only be possible till the order has not been dispatched from our warehouse.
  8. Once a product is exchanged and is delivered, no further actions such as exchange or refund would be applicable on that order.

REFUNDS FOR FREE PRODUCT DEALS

Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns.

TERMS AND CONDITIONS

  • If you have received an SMS or EMAIL of order delivered status and if it"s not received by you, please email or contact us within 24 hours. email: help@nsvpl.in phone no.:
  • The customer will be under an obligation to take utmost care of the product(s) whilst the products are in their possession. This includes all of the product(s) instructions, documents and wrappings while returning the product(s) in the same condition as received.
  • In circumstances where the customer feels that the product does not conform to the standards at the time of delivery, they shall promptly contact us via our mail support(company emai)in with details of the product and its damage within 1 day of receiving the products; whereon, the customer will receive instructions from us
  • Upon return of the product, we will fully examine it and notify the customer of their right to a refund (if any) via e-mail within a reasonable period of time. We aim to process the refund as soon as possible and, in any case, within 30 working days from the day, we confirmed to the customer via e-mail that they are entitled to a refund.